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WYRD Clinic

PRIVACY Policy

Last updated: March 2026

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Wyrd Clinic ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using our website at https://wyrd.clinic
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This Privacy Policy explains how we collect, use, disclose, and store your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

Wyrd Clinic operates from:

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Douglas Street Design Centre
Suite 13, 44–48 Douglas Street
Milton QLD 4064
Australia

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ABN: 46 681 202 693

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For any privacy-related enquiries, please contact: sarah@wyrd.clinic

2. Information We Collect

We may collect personal information when you interact with our website, including when you:

  • complete a contact form

  • sign up to our newsletter

  • make or request a booking

  • communicate with us via email or other channels

 

The information collected may include:

  • Name

  • Email address

  • Phone number

  • Any information you choose to provide in a contact form

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Where you proceed to book an appointment or become a client, additional personal and health information may be collected through our secure clinical management system (Zanda).

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Health information is considered sensitive information under Australian privacy law and is handled with strict confidentiality.

3. How We Use Your Information

We use personal information to:

  • respond to enquiries

  • manage bookings and communication

  • provide psychological services

  • send newsletters or updates (where you have subscribed)

  • improve our website and services

 

We only collect information that is reasonably necessary for our services or website operation.

4. Health Information

  • Clinical and health information is collected and stored through Zanda, a secure practice management platform used for client records and appointment management.

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  • Health information is:

    • collected only where necessary for the provision of psychological services

    • stored securely

    • accessed only by authorised personnel

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  • This information is handled in accordance with:

    • the Privacy Act 1988

    • Australian Privacy Principles

    • relevant professional and ethical obligations for registered psychologists.

5. Disclosure of Information

We do not sell or rent personal information.


Information may be shared where necessary with trusted service providers, such as:

  • practice management platforms (e.g. Zanda)

  • website hosting providers (e.g. Wix)
     

Information may also be disclosed where required by law or where necessary to prevent serious harm, in accordance with legal and professional obligations.

6. Website Data and Cookies

Our website is hosted on Wix, which may collect basic website usage data such as page visits, device type, and browser information to help maintain site performance.

 

Wyrd Clinic does not currently use advertising tracking tools or marketing cookies.

7. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

 

These steps include:

  • secure systems and platforms

  • restricted access to sensitive information

  • professional confidentiality standards

 

However, no online system can be guaranteed completely secure.

8. Access and Correction

You have the right to request access to the personal information we hold about you and request corrections if that information is inaccurate or outdated.

 

Requests can be made by contacting: sarah@wyrd.clinic

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, services, or technology.
 

The most current version will always be available on our website.

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